Terms of Service

Crixcrox provides digital consulting, website design and development, SEO, automation, digital strategy, and content production services. Every engagement is customized, and the exact scope, deliverables, timeline, and payment structure are defined before work begins.

Work begins only after the client approves a proposal, quote, or written scope and any required initial payment is received. Requested changes outside the approved scope may require a revised estimate, additional timeline, or separate invoice.

Invoices are due according to the payment terms defined for the project. Late payments may pause delivery, handoff, launch, or support until the account is current. Any applicable taxes, processor fees, or third-party service costs may be billed when relevant to the engagement.

Clients are responsible for providing timely feedback, approvals, content, credentials, access, and other materials needed to complete the work. Delays in client response may affect the project schedule or delivery date.

Services are delivered digitally and remotely. Unless otherwise agreed in writing, final approved deliverables are transferred to the client after all outstanding invoices related to those deliverables have been paid. Pre-existing methods, frameworks, internal processes, and general know-how remain the property of Crixcrox.

Either party may cancel a project in writing. The client remains responsible for work already performed, project time already reserved, approved third-party expenses, and any non-refundable amounts described in the refund policy or project agreement. Crixcrox is not liable for indirect, incidental, or consequential damages arising from the use of its services or deliverables.